DGCA Issues Advisory to Airlines on Handling Unruly Passengers

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Edited By: Pritha Mallick

Last Updated: January 06, 2023, 18:23 IST

The unnamed business class offender has been banned from flying on Air India for 30 days, pending a report of its Internal Committee. (File photo: PTI)

The unnamed enterprise class offender has been banned from flying on Air India for 30 days, pending a report of its Internal Committee. (File photograph: PTI)

The DGCA stated pilots and cabin crew members have failed to take acceptable actions

The Directorate General of Civil Aviation on Friday issued an advisory to head of operations of all scheduled airways with regard to dealing with unruly passengers on board after incidents of drunk passengers allegedly urinating on feminine passengers sparked outrage.

“In the current previous, DGCA has observed just a few incidents of unruly behaviour and inappropriate conduct by the passengers on board the plane throughout flight, whereby it noticed that put up holders, pilots and cabin crew members have failed to take acceptable actions,” the statement read.

It further noted that “non-action/inappropriate action/omission by the airlines” after the incidents have “tarnished the picture of air journey in several segments of society.”

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