Home Nation News Air Flyers to Now Get Upto 75% Reimbursement for Ticket Downgrades; DGCA’s New Rules from Feb 15

Air Flyers to Now Get Upto 75% Reimbursement for Ticket Downgrades; DGCA’s New Rules from Feb 15

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Air Flyers to Now Get Upto 75% Reimbursement for Ticket Downgrades; DGCA’s New Rules from Feb 15

Last Updated: January 25, 2023, 19:34 IST

The new norms will be effective from February 15, a senior official at the Directorate General of Civil Aviation (DGCA) said on Wednesday (Image: REUTERS/Anushree Fadnavis)

The new norms can be efficient from February 15, a senior official on the Directorate General of Civil Aviation (DGCA) mentioned on Wednesday (Image: REUTERS/Anushree Fadnavis)

DGCA has amended its Civil Aviation Requirement pertaining to amenities to be supplied to passengers by airways due to denied boarding, cancellation of flights and delays in flights

In excellent news for passengers, airways will now have to reimburse 75 per cent of the ticket prices to flyers whose home flight tickets have been downgraded. According to the aviation regulator Directorate General of Civil Aviation (DGCA) new norms, the reimbursement quantity for the downgrade of worldwide tickets will range from 30 per cent to 75 per cent of the ticket prices, together with taxes, relying on the gap lined by the actual flight.

The watchdog has amended its Civil Aviation Requirement (CAR) pertaining to amenities to be supplied to passengers by airways due to denied boarding, cancellation of flights and delays in flights. The new norms can be efficient from February 15, a senior DGCA official mentioned on Wednesday.

The aviation regulator has determined to amend the norms towards the backdrop of complaints from air travellers about their tickets booked for a specific class being downgraded by airways.

In December final yr, the watchdog proposed that airways ought to have to refund the complete worth of such tickets, together with taxes. It additionally mentioned that affected passengers ought to be flown freed from value within the subsequent accessible class.

However, in accordance to the official, these proposals have been modified now consistent with “worldwide practices”.

“The amendment will allow the passenger, who is downgraded involuntarily and is carried in a class lower than that for which the ticket is purchased, to be reimbursed by the airline,” DGCA mentioned in a press release on Wednesday.

For the downgrade of a home flight ticket, the passenger involved will get 75 per cent of the price of the ticket, together with taxes, from the airline.

In the case of a downgrade of a world ticket, a passenger will obtain 30 per cent of the price of the ticket, together with taxes, for flights flying 1,500 kilometres or much less.

Inclusive of taxes, the quantity can be 50 per cent of the flight covers a distance between 1,500 and three,500 kilometres, as per the assertion.

The reimbursement quantity can be 75 per cent of the price of the ticket, together with taxes, for flights protecting greater than 3,500 kilometres.

The adjustments have been completed to strengthen the rights of air travellers affected by the downgrading of their tickets, the regulator mentioned.

(With PTI inputs)

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